If there are any issues with your order, please contact us to let us know. You can email us at

Unfortunately we cannot accept returns on personalised or made-to-order items. 

If you would like to return a pre-made resellable item because you have changed your mind, you are welcome to return this to us, within 14 days of receipt, at the address stated on the shipping label. Please let us know.

Refunds will be processed within 5 working days of receipt of the return.